31.1%. Out of 285,554 local businesses we checked across 98 cities and 22 countries, 88,673 have an active Google listing and no website at all.
That number is measured, not surveyed. We did not ask business owners whether they have a website — we looked. Every other figure in circulation comes from asking, and most of them come from asking in 2019.
Every stat you have read on this traces back to 2019
Search for how many small businesses lack a website and you will get four different answers on one page of results: 17%, 27%, 28%, 40%. They disagree because they are not measurements. They are surveys, and mostly the same survey.
The origin is a Clutch survey from 2019 of 529 US small business owners. It is honest, well-documented research — and it is seven years old, US-only, and self-reported. Nearly every "2026 statistics" page you will find is quoting it, or quoting something that quotes it.
The page that ranks first for this question is Wix's roundup of 50+ statistics. Its headline figure — 27% — is attributed to Zippia, a careers website, reporting 2023 self-reported data. Wix ran no study of its own.
Meanwhile the tools selling these leads publish estimates and label them as such. One competitor's industry table has a column header that reads, literally, "Est. % Without Website". Another states that 60% of specialty contractors have no website, with no citation attached.
There is no fresh primary research on this question. There is one 2019 survey, one 2023 self-report, and a long chain of pages citing each other.
What the search results actually contain, September 2026
How we counted
Mantis maintains a live index of local businesses built from Google Maps and related public sources. For each business we record whether a website is present on its listing, and we re-check as the index refreshes.
So this is a census of what we have indexed, not a random sample of all businesses on earth. That distinction matters and we will come back to it in the limitations.
The gap is not one number — it is five
The single global figure hides the only thing that actually matters to an agency: where you are.
| Country | Checked | No website | Rate |
|---|---|---|---|
| India | 98,509 | 40,561 | 41.2% |
| United States | 37,165 | 6,722 | 18.1% |
| United Kingdom | 32,804 | 5,585 | 17.0% |
| Germany | 19,610 | 2,649 | 13.5% |
| Australia | 19,229 | 2,029 | 10.6% |
| United Arab Emirates | 5,038 | 1,554 | 30.8% |
| Italy | 4,251 | 1,381 | 32.5% |
| Canada | 3,558 | 565 | 15.9% |
| Spain | 2,921 | 432 | 14.8% |
| France | 2,680 | 516 | 19.3% |
| Austria | 2,158 | 331 | 15.3% |
| Belgium | 1,856 | 378 | 20.4% |
| Switzerland | 1,834 | 154 | 8.4% |
| Netherlands | 1,743 | 170 | 9.8% |
| Hungary | 1,708 | 262 | 15.3% |
| Denmark | 1,589 | 146 | 9.2% |
| Portugal | 1,584 | 384 | 24.2% |
| Poland | 1,563 | 211 | 13.5% |
| Sweden | 1,315 | 70 | 5.3% |
| Greece | 1,163 | 212 | 18.2% |
| Czechia | 1,049 | 51 | 4.9% |
| Ireland | 1,023 | 82 | 8.0% |
Read live from the index each time this page is built. Countries under 500 checked businesses are not shown; smaller samples here are concentrated in a handful of cities and should be read as directional.
India sits at 41.2% against the UK's 17.0% — roughly double, on the same measurement. For an agency in Gurugram or Surat that means a large share of the businesses on the map are valid prospects for a first website. In a better-served market the same list is mostly redesign work, which is a different pitch, a different price and a different competitor.
This is the practical reason a single global figure is unhelpful. The widely-quoted 27% comes from US self-reported survey data, and what we measure ranges from 17.0% to 41.2% depending on nothing but where you point it.
Which businesses actually lack websites
Rate matters more than volume here. A category with 50,000 businesses and a 12% gap is a worse hunting ground than one with 2,000 businesses and a 67% gap, because you spend the same effort per lead either way.
| Category | Checked | No website | Rate |
|---|---|---|---|
| Guest houses | 740 | 543 | 73.4% |
| Fast food outlets | 972 | 700 | 72.0% |
| Hardware stores | 2,098 | 1,405 | 67.0% |
| Farms | 728 | 483 | 66.3% |
| Tailors | 1,546 | 1,015 | 65.7% |
| Convenience stores | 1,385 | 820 | 59.2% |
| Plumbers | 1,164 | 653 | 56.1% |
| Electricians | 1,244 | 677 | 54.4% |
| Car washes | 1,666 | 900 | 54.0% |
Minimum 600 businesses checked per category. Generic catch-all categories excluded.
The niche advice everyone gives you is wrong
Open any "best web design niches" listicle and dental practices will be near the top. It is on every one of them. It is the second item on the list published by the closest competitor to this product.
In our index, dentists have the second-lowest no-website rate of any category we track — 10.8%. Nine out of ten already have a site.
| Category | Checked | No website | Rate |
|---|---|---|---|
| Moving companies | 898 | 94 | 10.5% |
| Dentists | 1,465 | 158 | 10.8% |
| Skin care clinics | 1,208 | 145 | 12.0% |
| Jewellery stores | 1,744 | 234 | 13.4% |
| Preschools | 1,644 | 230 | 14.0% |
| Car dealers | 1,873 | 265 | 14.1% |
That does not make dentists a bad niche. It makes them a bad *first-website* niche. Dentists have money and they buy marketing — but you will be selling a redesign into an existing relationship, competing with whoever built the current site. That is a different, slower sale than walking into a hardware store that has never had a website.
The listicles are recommending verticals by ability to pay, and never checking whether the gap exists. Both halves matter.
How to read these two tables together
High rate plus decent ticket size is where a first-website pitch lands: hardware stores, plumbers, electricians, guest houses. Low rate plus high ticket — dentists, car dealers — is redesign and retainer territory. Pick your pitch to match the column.
What this data cannot tell you
Stating the limits is the difference between a number people cite and a number people distrust, so here they are.
What {{inPct}} looks like on the ground
Live from the same index the product searches — 2,485 businesses in Gurgaon currently have an active Google listing and no website.
Shyam Vihari Food
Sahara Mall
HUDA Market, Sector 14
Galleria Market
What an agency should do with this
Three things follow from the numbers above, and none of them is "buy a list".
Pick the geography before the vertical. A 18.1% gap and a 41.2% gap are different businesses, not different territories. Your entire pitch changes.
Check the gap before you commit to a niche. The published niche lists are ranked by ticket size. Rank yours by ticket size and gap rate together, or you will spend a quarter pitching people who already bought.
Quote a number you can defend. If you are opening a call with "most businesses like yours don't have a website", the owner knows their street better than you do. "Two in five businesses in this area have no site" survives the follow-up question.
See the gap in your own city.
Search any area and category. The count you get is the same index these figures come from — live, not an estimate.
Find leads near youCiting this
These figures are free to quote with attribution to Mantis, linking to this page. We will refresh them on this URL rather than publishing a new one each year, so a link here does not rot.
If you want a cut we have not published — a specific city, a specific category — ask and we will run it.
Frequently asked questions
What percentage of small businesses have no website?
In our index of 285,554 local businesses across 98 cities, 31.1% have no website. The rate varies sharply by country: 41.2% in India, 17.0% in the UK, and 18.1% in the United States. The widely-quoted 27% figure comes from US self-reported survey data.
How is this different from the statistics I've seen elsewhere?
Almost every published figure comes from surveying business owners — most from a 2019 Clutch survey of 529 people. Ours comes from checking live business listings, so it measures what is there rather than what owners recall.
Which business types are most likely to have no website?
Guest houses (73.4%), fast food outlets (72.0%), hardware stores (67.0%), farms (66.3%) and tailors (65.7%) top our list. Dentists, car dealers and moving companies are at the other end, around 10–14%.
Are dental practices a good web design niche?
Not for selling a first website. Only 10.8% of dentists in our index have no site, so you would be selling a redesign against an incumbent. They remain a good niche for redesigns and retainers, which is a slower sale.
How often is this updated?
The index refreshes continuously and we restate these figures on this same URL rather than publishing a new page each year. Every table carries the date of its snapshot.
Can I quote these numbers?
Yes, with attribution to Mantis and a link to this page. If you need a breakdown we have not published, ask.
Related reading
how to find these businesses at scale · businesses with no website in Gurugram · the same gap broken down by business type · which of those verticals can actually pay · how the index is collected · the same measurement by Indian city · what else the listings show · the three markets compared · what the Indian pool is worth · the Indian numbers, corrected · why the circulating figures disagree · everything measured, in one place




