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Website Gaps

India's Local Business Website Gap, 2026: The Data

41.2% of the 98,394 Indian local businesses in the Mantis index have no website. City, tier, country and category rates, with the method and its limits, read 14 November 2026.

businesses without websites indiaindia small business website statisticswebsite gap by city indiaoriginal datatier 2 india

How many businesses without websites are there in India? Of the 98,394 Indian local businesses in the Mantis index, 40,533 — 41.2% — have no website of their own. Across all 22 countries in the index the figure is almost the same: 1,80,240 of 4,29,819 businesses checked, or 41.9%.

This page exists to be quoted. It collects Mantis's India small business website statistics in one place: the numbers first, the detail next, the method and its limits at the end. The short version of the method is that every rate here is a floor, for reasons explained in the method section.

The headline numbers

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India: 41.2% of checked businesses have no website — 40,533 out of 98,394.
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All 22 countries: 41.9% — 1,80,240 out of 4,29,819.
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Tier-2 and smaller cities: 49.8% have no website, against 32.9% in tier-1 cities plus the NCR.
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Highest city rate (cities with 400+ checked): Morena, at 79.8% of 1,503 checked businesses.

Everything below is the detail behind these four numbers.

India against 21 other countries

Mantis has checked local businesses across 22 countries. The table lists selected country rates read from the index on 14 November 2026; every one was measured with the same method.

CountryBusinesses with no website
India41.2%
Italy32.5%
UAE30.8%
United States18.1%
United Kingdom17.0%
Germany13.5%
Australia10.6%
Sweden5.3%

Mantis index, read 14 November 2026.

India's no-website rate of 41.2% is more than double the United States (18.1%) and the United Kingdom (17.0%) rates. Germany (13.5%), Australia (10.6%) and Sweden (5.3%) sit lower still. Each country is counted with the same rule, but where Mantis has scanned inside each country still shapes its sample. The full 22-country table is at /businesses-without-websites. India's rate lands almost exactly on the 22-country figure of 41.9%.

Businesses without websites in India, by city

The website gap by city in India is wide. The table ranks cities where Mantis has checked at least 400 businesses, by the share with no website. Cities with fewer than 400 checked businesses are excluded from the ranking.

RankCityNo websiteBusinesses checked
1Morena79.8%1,503
2Kota64.3%3,603
3Kanpur62.4%2,191
4Bhopal57.0%1,953
5Vadodara56.5%2,247
6Patna56.3%2,300
7Rajkot54.1%1,541
8Nagpur54.0%1,986
9Faridabad50.2%4,219
10Surat47.6%4,578
11Chandigarh45.1%4,008
12Indore43.9%4,366
13Lucknow40.6%4,548
14Coimbatore40.5%4,526
15Jaipur39.9%4,775

Mantis index, read 14 November 2026.

Twelve of the 15 cities in this ranking sit above the all-India rate of 41.2%. The large metros are far below even the bottom of the table: Bengaluru around 26%, Mumbai around 28% and Delhi around 29%. Sample sizes differ because scanning differs, which is a property of Mantis's coverage rather than of the cities themselves. The full city write-up is in Which Indian cities have the biggest website gap.

Tier-1 vs tier-2 India

For this split, tier-1 means Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad and the NCR.

GroupBusinesses checkedNo websiteShare with no website
Tier-1 + NCR50,16516,48532.9%
Tier-2 and smaller48,34424,07849.8%

Mantis index, read 14 November 2026.

The two groups are close in sample size but not in the gap: tier-2 and smaller cities run about 17 percentage points above tier-1 plus NCR. There is a trade here for anyone selling websites. Tier-2 and smaller cities hold more prospects per scan — nearly half of checked businesses have no website — while tier-1 businesses are bigger on average, measured by Google reviews: an average of 644 reviews in tier-1 against 273 in tier-2. Which side of that trade matters depends on what is being sold and to whom. The full breakdown is in Tier-1 vs tier-2 India: the website gap.

Which kinds of business go without a website

One label matters before the table: this category split covers all 22 countries combined, not India alone. The published category split is not India-only.

CategoryNo website (all 22 countries)
Fast food restaurants78.6%
Hardware stores65.3%
Restaurants64.1%
Clothing stores60.8%
Car repair56.7%
Medical clinics54.7%
Beauty salons47.1%
Manufacturers46.0%
Bakeries45.6%
Educational institutions40.8%
Consultants34.0%
Service businesses24.8%

Mantis index, read 14 November 2026.

The pattern runs through the whole table: walk-in, proximity-chosen categories carry the gap, while categories that buyers research before purchase do not. Fast food restaurants and service businesses sit at opposite ends of this table, 78.6% against 24.8%.

Websites and reviews

Indian businesses with a website have a median of 120 Google reviews, against a median of 36 for businesses without one. Average ratings are nearly equal: 4.71 with a website against 4.61 without. The review-count gap is not uniform across categories — across the ten large categories tested, the ratio runs from 7.6x for clothing stores down to 1.3x for educational institutions, and it never reverses.

One caveat matters for anyone quoting this section: the figures show correlation, and they do not show that having a website causes more reviews. Businesses that invest in a website may simply be the businesses that already attract more customers. The full analysis is in Do businesses without websites get fewer reviews.

Method and limits

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Source: The data comes from Google Maps business listings fetched through the licensed Google Places API, not a scraper.
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Definition of "has a website.": A business counts as having a website whenever anything is in the listing's website field — including a Facebook page, a directory profile or a dead domain. Every rate in this report is therefore conservative: a floor.
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Coverage: This is Mantis's index, not a census. Sampling depends on where Mantis has scanned, so uneven city sample sizes are a property of scanning, not of the cities.
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City rankings: Cities with fewer than 400 checked businesses are excluded.
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Moving figures: Numbers are read live from the index when each page is built, so they move. The cities article reported 98,509 Indian businesses against 98,394 on the country table at the time of reading. The snapshot in this report was read on 14 November 2026.
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Within-city variation: Neighbourhood-level gaps inside a single city range from the mid-twenties to above fifty percent, so a city-level rate hides substantial internal spread.

How to cite this report

Suggested citation

Mantis, India Local Business Website Gap 2026, mantisai.in/resources/india-local-business-website-gap-2026, data read 14 November 2026.

Live counts, which update as the index grows, are at /businesses-without-websites. Because the figures move, the read date is part of the citation — please keep it when quoting.

Mantis lets web designers search a city and get a list of local businesses with no website, drawn from the same index behind this report. New accounts get 500 free credits once at signup, no card. The browsable version of the index is at /small-businesses-without-websites.

I'm Tarun, founder of Mantis.

Frequently asked questions

How many Indian businesses have a website?

Based on the 98,394 Indian businesses Mantis has checked, 41.2% — 40,533 — have no website. The rest have something in their listing's website field, though that something can be a Facebook page, a directory profile or even a dead domain.

Is this a census of all Indian businesses?

No. It is Mantis's index of businesses with active Google listings in areas Mantis has scanned, not a census. Because any entry in the website field counts as having a website, the 41.2% no-website rate is a floor, not an exact count.

Which Indian cities have the biggest website gap?

Among cities with at least 400 checked businesses, Morena has the highest no-website share at 79.8% of 1,503 checked, followed by Kota at 64.3% of 3,603. The large metros are far lower: Bengaluru around 26%, Mumbai around 28% and Delhi around 29%.

How do I find businesses without websites in a specific city?

Manual approaches exist, and [Free ways to find businesses without websites](/resources/free-ways-to-find-businesses-without-websites) lists them. Mantis runs the same search against the index behind this report: pick a city and get the businesses with no website.

Businesses without websites · Which Indian cities have the biggest website gap · Tier-1 vs tier-2 India website gap · Do businesses without websites get fewer reviews · Small businesses without websites

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